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Mobile Analytics for Monkeys Pt 1

Welcome to ‘Mobile Analytics for Monkeys – Pt 1” - a collaborative study into the evolving economics of Mobile media. It comes in two parts, which readers are invited to contribute to (right here). [* When posting comments, please reference in your opening sentence any comments or key points that you are addressing].

Let’s start from the following premise: Mobile entertainment plus advertising promises to evolve into a multi-billion-dollar industry but so far it hasn’t, and won’t until the insiders do more to clarify it. The flow of mobile ad $ has been stymied by fragmentation of the market, unreliable performance, subjective analytics and other factors to be expected of nascent industries with lots of competing technologies, but Wireless has shown that it can learn (take a bow, GSMA) from the mistakes of the internet and unite to avoid some of the pitfalls that are still troubling the likes of the IAB. And so here’s where we do our bit.

Firstly, there needs to be a common understanding of the types of creative format available to advertisers on mobile platforms. This is not an exact science, given that new ways for brands to integrate with mobile content are being introduced and explored all the time. However, at least a qualitative assessment should be made of the standard and custom options available.

This then begs the question: Do the metrics used in traditional and interactive advertising directly apply to Mobile? Part 2 of this study aims to compile and evaluate a comprehensive list of the latest metrics for evaluating ROI and Brand Value from digital advertising. A lot of these metrics and Key Performance Indicators are constantly being re-evaluated, and need to be in light of recent developments in social media and changes in consumer behavior. The effect is compounded on mobile platforms, but that is not to say that quantitative conclusions cannot be drawn.

Ultimately, we hope the paper will lead to improved econometrics for advertisers and investors in mobile media and content ventures, such as applications and location-based services. For big spenders to open up the purse strings and mobile shops to stop monkeying around with notions such as ‘buzz factor’, inventory needs to be sold in more measurable units. It will be a good thing for all concerned when even the most skeptical planners and traditionalist CFOs recognize that the halo effect in mobile is an incremental value that can be quantified, and not just a band of radiation stemming from the handset.

Part 1 - Mobile Ad Units 

 

Guest contributor Polly Lieberman from Buzzd Inc points to the Mobile Marketing Association's Mobile Advertising Guidelines, from which we can condense the following list:

 

Mobile Web WAP Banner Basic

Mobile Web WAP Banner Enhanced (Animations, graphics etc)

Mobile Web WAP Text Tag

Mobile Web WAP Text Link

SMS Short (Teaser, 20-40 characters)

SMS Complete (Full-page)

MMS Banner & Square

MMS Audio (clip plays while Banner is viewed)

MMS Video

Mobile Video/TV Bumpers/Billboards, Pre-Rolls, Mid-Rolls, Post-Rolls, Bookends & Commercial Breaks

Mobile Video/TV Overlays

Downloadable App Active (clickable) Banners

Downloadable App Full-page Bumpers, Splashes & Jumps ('interstitials')

Downloadable App Integrated Ad (eg billboards in a soccer game)

[* With most of the above, there are minor formatting variables (eg .mov or .wmv?) which should not intrinsically effect the advertising impact of a given Unit, and for the purposes of this study can be excluded.]

To this list we can add two buckets, and it is here that we most keenly invite your contributions:

1) Emerging Ad Forms (ie innovative mobile advertising technologies, rich media etc)

and

2) Cross-Platform/360 Integrations (ie existing ad units being put to use in innovative ways)

 

Once consensus has been reached as to all of the above, Part 2 will assess the common denominators of each of these units, and analyze how they can be applied to the performance metrics of advertising.

 

 

 

 


 

 

 

 



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Comments  10

  • Polly Lieberman 7/3/2009 12:00:00 AM

    Mobile advertising has def taken a page from the online playbook and lucky us (all of us in mobile, that is) that we have a reference point in online.  Ten or so year ago, online execs had to pave new ground. 

    And, my stick is pretty consistent.  What is happening in mobile is what happened in online 10 + years ago.  The trends are almost identical.   What people are doing with their mobile phone, checking news, weather, sports, is exactly what people were doing online 10+ year ago.  Ten years ago, people were loading Citibank banking applications on their computers and dialing in to access their account info.  Today, people are loading Citibank applications on their iphones and accessing their account info over-the-air.  You see?  This trend of applications has taken off at light speed in the last year or so.  Why?  Primarily because of the iphone and the ease of loading applications on the iphone.  Applications have become all the rage.  However, this trend is only a trend.  Once connectivity improves everything will become mobile web based and the trend of utilitarian mobile behavior will be augmented by entertainment and social networking.  Signs are already in play, but mostly for folks with more sophisticated mobile devices that have higher speed connectivity.   And, because most apps have a life of 20 uses, advertising is limited as attrition makes it very challenging to predict inventory.

    So, what does this all mean for mobile advertising?  First, the standards have been created – thanks MMA.  Banners, text and even video campaigns are being seen by mobile consumers each and every day.  And, mobile is following in the footsteps of its older and more mature online sibling.  Rich media campaigns are popping up on iphone.  Dropdowns and expandable units are becoming more prevalent and with javascript units in development we will start to see more elaborate advertising campaigns available on all handsets, not just the iphone.

    As with online, much of the innovation is predicated by technology.  While larger formats are available and interactive ads are rolling out, right now, they are handset dependent. As I mentioned, this is changing both by ad serving technologies developing more sophisticated units and handsets becoming more advanced.

    Today, Mobile advertising is being bought two ways and this pretty much covers 99% of all mobile aside from the rogue program here and there.  So, what are the two ways:  reach through the mobile ad networks (ie, Admob, Greystripe, Quattro, MoVoxx) and integrated programs through digital publishers (ie, Yahoo, ESPN, CBS, Weather channel). However, as mobile publishers build their offering, mobile will become a standard line item on digital budgets.  And, as mobile programs become more creative, more and more advertisers will be working directly with mobile publishers to develop custom mobile programs. 

    Now, all of this falls under the “display” category. The usage trends in online were something like this: utility, entertainment, social.  And, the advertising trends: display, search, performance, social. In 2003, search started to overtake display in a big way.  Search will eventually become key in mobile.  And then performance and then social.  And, eventually mobile will be thought of and planned the same way as online is today.  And, the mobile device will be seen as a computer in your pocket, because that is exactly what it is. And, then, it will be the year of mobile.  Until then, we will talk about it being the year of mobile.  When we stop asking if it’s the year of mobile, well, that is precisely when we can call it the year of mobile. 

     

  • Andrew Bovingdon 7/28/2009 12:00:00 AM

    Regarding the whole ad network cpm stuff there are a couple of things that we [Bango] notice in the industry. Firstly, measurement is quite poor for a number of reasons. For example, many companies still rely on standard PC tools like Google Analytics which simply do not return accurate results for mobile. This can be due to a number of problems, from handsets not supporting JavaScript or unreliable cookie support through to the consumer switching between operator network connection and WiFi. It makes basic measurement hard let alone the ongoing measurement of individuals visits. So it’s key to get a mobile specific tool for measuring success – one that has accurate visitor identification is crucial.

     

    Secondly, what you measure is important. Simply viewing clicks is not good enough for realizing the ROI of mobile marketing; it’s more about the conversion value – ie how many people click and then achieve a measureable goal. Mobile marketing can often deliver lower actual clicks but the quality of those clicks is typically higher. A visitor is more inclinded to take further actions, like buying stuff or signing up. Also there can be higher repeat visits – another reason to ensure your measurement tools can identify individuals and track them across multiple sessions. It also allows you to see if someone who clicked on an ad and did nothing then comes back later to re-engage.

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